Executive assistant to chief financial officer

Devoni McMahon

Executive Assistant to Chief Financial Officer - Comverse Technology, Inc

New York, NY

Work Experience

Executive Assistant to Chief Financial Officer

Comverse Technology, Inc -

New York, NY

April 2008 to Present

Calendar management and administrative support to Chief Financial Officer and VP, Corporate Controller
• Organize domestic and international travel arrangements as required
• Facilitate expenses for finance and accounting executives/consultants
• Word process company internal and external financial reporting as required
• Maintain petty cash register
• Liaise with building services to maintain a clean, healthy and inviting office environment for staff and visitors
• Services and vendor account maintenance
• Space and workstation management
• Collection and certification of HR documents for new employees

Collections and Administration Supervisor

Close Credit Management -

Sheffield

October 2004 to December 2007

Responsible for office-based collection activity on defaulted motor finance and consumer credit agreements.
• Managed 4 teams (with an average workforce of 40 staff) to ensure all cases run parallel to the process flow.
• Identified client requirements and aligned our strategy to Service Level Agreements.
• Undertook action to reduce problematic cases and staff inaccuracies.
• Monitored any potential breaches of Money Laundering Regulations and the Data Protection Act.
• Produced individual and team performance statistics. Monitored conversion rates; call structure/quality handling; negotiation skills and appointment making.
• Analyzed month-end collections and deployed strategies to optimize revenue. Balanced a mix of successful cases via a broadly varying fee structure
• Inspected field collection diary; liaised with Field Manager to juggle office and field collections.
• Provided training and coaching to Team Leaders; developed, managed and evaluated their performance. Oversee their interaction with each team.
• Assessed team productivity and use/develop tools to gauge current and predict future staffing levels.
• Worked with Human Resources on recruitment campaigns in an effort to employ and retain valued staff.

Studio Coordinator / Office Manager

Nicholas Grimshaw & Partners -

New York, NY

September 2002 to October 2003

Facilitated set-up of satellite office; regular contact with London headquarters to organize integral accounting, human resource and marketing issues.
• New hire induction and processing. Liaised with 3rd party employer service for all HR and employee administration.
• Monitored employee time-and-attendance records.
• Project invoicing and administration.
• Manual maintenance of cashbooks, cash registers, accounts payables/receivables.
• Implemented office policy and procedure.
• Assisted with RFQs (Request for Qualifications), EOIs (Expression of Interest) and RFPs (Request for Proposal).
• Coordinated relocation logistics and accommodation for temporary/transfer staff
• Organized project team lunches, seminars and corporate social events.
• Maintained business owners insurance policy.

Office Manager / Administrative Assistant

Integrated Software, LLC -

New York, NY

January 1999 to September 2002

Maintained employee records
• Purchased office supplies, equipment and furniture. Organize office improvements.
• Managed customer/client purchases; serialize software, invoice and follow-up.
• Assisted software developers with product documentation and tutorials.
• Prepared annual contract billing schedules for clients upon product delivery.
• Reconciled bank and credit card statements.
• Basic bookkeeping.
• Arranged and organized trade show exhibitions, conferences and off-site meetings.
• Booked travel arrangements.
• Handled 401k payroll contributions and record keeping.
• Provided marketing support when necessary; leads management, mailings, fax broadcasts, cold calls and inquiry calls.

Office Manager / Administrative Assistant

Oehler Media, Inc -

New York, NY

October 1996 to January 1999

Provided administrative/sales support to CEO.
• Handled a high call volume of clients on telephone and in person.
• Responsible for all account payables and receivables, invoicing, and bad debt collections.
• Negotiated with vendors and maintained accounts.
• Trafficked ad materials for all advertisers and ensured on-time delivery to off-site production team.
• Processed all advertisement sales orders.
• Supervised database.
• Recruited, trained and managed/supervised administrative staff. Delegated and prioritized tasks, performed evaluations, collated time-and-attendance, processed payroll.

Education

C

Additional Information

SKILLS: Proficient in Microsoft Word, Excel, Power Point and Outlook.
Knowledge of Publisher, FileMaker, Photoshop, Illustrator, Acrobat and QuickBooks.
Macintosh and PC Platforms. Audio Typing