Job Description
Get on the fast track to a more rewarding career with Enterprise Rent A Car/National on the Big Island - teams that are committed to quality, innovation, customer satisfaction and employee development.Kailua-Kona on the island of Hawaii have an exciting opportunity for Full Time Service Agent (Car Cleaner) for the Enterprise brand. The Service Agent prepares and services vehicles prior to rental including: refueling, cleaning and washing, checking fluids and pressure levels of all vehicles. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.
- Inspect vehicle to ensure safety equipment is in working order; lights, tires, brakes, wipers, horn, seat belts, mirrors and back-up lights.
- Inspect vehicles for unidentified body damage.
- Clean all exterior and interior windows and mirrors and vacuum interior, floor, seats, ashtray and trunk.
- Provide positive customer service, including greetings, assistance with luggage and personal belongings, where applicable.
- Place items found in vehicles in lost and found. Direct drivers to drop off locations as necessary.
- Drive the vehicle from drop off point to service area; drive vehicle through car wash and to ready line as necessary.
- Refuel the vehicle and log identification number with fuel needed and mileage.
- Ensure that the key tag is properly marked with the correct VIN or Unit number and license plate number.
- Maintain a clean and orderly work area and report any unsafe or hazardous conditions.
- Complete the out-of-service tag and ensure the vehicle is moved to the maintenance area.
- Identify and pull the vehicles that are eligible for turnback, flagged for grounding or preventative maintenance and verify their movement to the proper lot location.
- High School Diploma or G.E.D. required.
- Experience handling similar responsibilities preferred.
- Must have a valid drivers license with a satifactory driving record.
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
- Must be able to understand, read, write, and speak English.
- Must be able to work the following shift/schedule including nights, weekends and holidays.
Job Requirements
Country: USA, State: Hawaii, City: Kailua Kona, Company: Enterprise Rent-A-Car.
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