Network Engineer at Honolulu

Network Associate
Job Code: HITS06131042

Job Description:
The Network Associate is responsible for rapid recovery of network outages and the day-to-day network operations at the Network Operation Center (NOC).
This position acts as the first escalation point for both technical and managerial issues.
The position ensures that all processes and procedures have been implemented, understood, and followed by their respective shift.
Workload management and delegation to junior NOC Engineers and Technicians is an essential component to the position.
The position may require support of both unclassified and classified networks.
The Network Associate C reports to the Shift Operations Manager.
Provide rapid recovery of network outages and conduct network maintenance while receiving work direction from the Shift Operations Manager.
Ensure proactive monitoring utilizing network monitoring tools, such as NetCool and NetView.
Lead conference calls for assigned maintenance activities and outages.
Update and resolve outages and maintenance using Remedy ticketing system.
Generate reports as required for review by Operations Manager for assigned outages.
Train, coach, and mentor junior team members in their career development.
Delegation and assignment of maintenance tasks and trouble tickets to junior shift personnel.
A candidate will be responsible to understand and ensure compliance for meeting critical Service Level Agreements (SLA), and Key Performance Indicators (KPI).
Candidates will be expected to understand, implement, and follow processes in accordance with current policies and procedures.
Perform escalation and additional tasks as directed.
Ability to lift up to 50 lbs.

 Requirements
Bachelor in Science with an emphasis in Computer Science (or the equivalent years of experience).
Minimum of 5-7 years as an innovative technical professional, customer service oriented, and highly knowledgeable engineer in the field of Ethernet and IP data engineering with experience in a NOC environment.
5-7 years experience at a high level of project coordination skills to manage the execution of maintenance activities and network outages.
5-7 years experience of network design, operational support, and configuration of network devices such as servers, routers, hubs, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment.
5-7 years experience of Remedy Trouble Ticketing software, NetView, NetCool monitoring tools, and CiscoWorks is necessary.
5-7 years experience of network protocols such as OSPF, BGP, EIGRP and ATM is required.
5-7 years of experience in problem-solving and troubleshooting skills in severs and Cisco devices is required.
Cisco CCNA required.
8570 Job
Country: USA, State: Hawaii, City: Honolulu, Company: Harris Corporation.