Receptionist at Hilo

The Receptionist performs various functions in a hospital laboratory or patient service center settings such as receiving and directing phone calls, greeting patients and visitors, filing, copying, faxing, sorting, and data entry as required

Responsibilities:

Under general supervision, and in accordance with Company policies, procedures and guidelines, this position:

• Answers all incoming phone calls and directs them to the proper department accurately and in a timely manner
• Greets walk-in clients ensuring prompt service
• Makes appointments for drug screen donors
• Handles all calls for courier service in the absence of the courier dispatcher as applicable
• Enters patient demographic information into computer system as applicable.
• Processes medical/laboratory requisitions as required
• Completes drug screen chain-of-custody forms for urine drug collections and breath alcohol analysis, as applicable
• Accepts/receives payments for services and balances daily cash reports, as applicable
• Orders lab tests via the hospital interface systems for inpatients, as applicable
• Attends all mandatory in-service training as required by hospital administration, as applicable
• Orders supplies as directed
• Maintains front office area to present a clean and professional environment
• Performs clerical duties as required or assigned, including report and/or items distribution as applicable
• Adheres to established safety, confidentiality, compliance and legal requirements
• Must have reliable and consistent attendance and comply with Company guidelines on attendance
• Performs other duties as assigned

 Requirements

• High School Diploma or equivalent
• Minimum one (1) year prior office experience preferred
• Computer literacy required in Microsoft Work and Excel with word processing and spreadsheets
• Operate various office equipment, such as typewriters, copiers, fax machine, and postage machines effectively and efficiently
• Pleasant personality, professional demeanor, well-groomed and professional attire required
• Successfully pass Company pre-employment drug test and periodic and random thereafter

Country: USA, State: Hawaii, City: Hilo, Company: Clinical Laboratories of Hawaii, LLP.