Job Description
The Information Technology (IT) Software Engineer I (ITSEI) participates in assists in managing the solution development process, from feasibility study to implementation. The ITSEI participates in the management of one or more Information Systems and their interfaces with other systems and entities; systems include the Lab Information Systems, Accounting Systems, and other Business Information systems. Under the guidance of the ITSEIII, ITSEII and or the Program Lead, the ITSEI participates in enhancing system performance, optimizing database maintenance and configuring hardware and network setup of the systems. The ITSEI assist in the delivery of appropriate software solutions to build Data Integration, enable Data Analysis and Business Intelligence, enforce Data Security, and optimize systems and process efficiency. The ITSEI participates in, and assists in establishing standards for, the design, development, and support of software, systems, and applications. The ITSEI also participates as a member on the team charged with data extraction and reporting. (S)he assists in the reviews of software and database documentation, operational procedures and validates data generated for decision making to assure that the lab is able to provide accurate and timely results in a cost effective manner; and efficiently capture and collect revenue from services performed. (S)he also participates in activities required to assure that the systems and procedures meet accreditation and compliance standards of regulatory agencies. (This is the entry, or trainee level class in the Software Engineer class series. Work at this level provides the opportunity to refine the basic skills gained through education, and acquire additional skills through experience in order to qualify for advancement to the intermediate level. Work assigned to employees at this level may be confined to activities that, based on supervisory assessment, are appropriate for training purposes. Project assignments will tend to be of narrower focus, smaller scale and/or involve primarily database administration vs development.)
Responsibilities:Under direct supervision, and in accordance with Company policies, procedures and guidelines, this position:
10. Adheres to safety, confidentiality, compliance, and legal requirements.
11. Performs other duties as assigned.
12. Core Competencies and Essential Job Duties/Responsibilities:
(Work responsibilities may vary, depending on assignment)
13. Demonstrated the 7 core competencies:
Problem Solver:
ITSE Level I, II, III will participate in the development of software solutions to solve application issues or enhance existing business processes as identified in IT requests, business cases, project requirements, system upgrades, version upgrades, or assigned service desk tickets. The ITSE level I, II, III:
- Gathers requirements and provides database administration that contribute to the design of software, systems, applications, and processes to build data integration, enable data analysis and business intelligence, enforce data security, and optimize systems and process efficiency.
- Identify and assist in the implement standards and tools for software, systems, and application development.
Analytical:
As assigned by the IT Manager, Software Engineer III or Program Lead,
- Follow up on assigned project requests.
- Gather statistics to support hardware, network, bandwidth and security specifications to meet technical requirements.
- Assist with research and data analysis identify potential IT solutions and tools to meet defined requirements.
- Assist in project, system architecture and database mapping documentation.
- Monitors system databases.
Time-Wise:
The ITSE level I,II,III provides timely and appropriate responses to IT requests as prioritized on assigned service desk tickets.
- Ensures that client (internal and external) needs are addressed and escalated to ITSEII/III, vendor support, program leads or upper management as needed.
- Effectively balance time as directed between production support and project based requests.
- Completes as assigned, ad hoc and recurring data mining requests.
Versatility:
- Maintains good open relationship with CLH Departments, staff, vendors, clients and corporate partners.
- Provides training, as needed, on the use of equipment, software or network features.
- Provides after hours support of IT users as assigned.
- Performing other IT related duties as assigned.
Results Driven:
- Assists with extraction of data and reports to support Administrative and Compliance decisions.
- Perform as directed, Database Mining and enforce Database Security, including
- Fulfilling Data-Mining requests from Clients and other business partners, de-identifying PHI as appropriate
- Implementing security update to databases
- Alerting management and Compliance of possible unauthorized data mining access and release of data
Quality Conscious:
- Participates with team in continuous Quality Improvement for IT and related areas.
- Communicates database and security changes to appropriate personnel in a timely manner.
- Develops standard operating procedures (SOPs) to assist users.
- Updates documentation as directed following procedural changes, new releases and enhancements to specialized applications.
- Adheres to established safety and company policies along with federal and state regulated compliance issues.
- Must comply with company guidelines on attendance.
Business Savvy:
The IT analyst is acutely aware of CLH business needs and impact of IT projects on the business.
- Participates in Business Process sessions, participating as a documentarian, co-facilitator, facilitator, or subject matter expert in whiteboard discussions.
- Gathers information as directed for business cases, technical specifications, training plans and project roll outs.
- Participates in systems evaluation and vendor selection processes.
Supervisory/Managerial Responsibility:
None for ITSEI
The ITSEII will assume the role of ISTEIII in his/her absence or as directed and acts as a project lead as assigned.
Job Requirements
- Excellent interpersonal, organizational, and customer service skills.
- Excellent and proven problem-solving and decision-making skills.
- Knowledge of competition, industry happenings and knowledge of how the company is positioning itself is a plus.
- Successfully passes company drug testing program pre-hire and thereafter on a periodic and or random basis
- Bachelors Degree in biological, laboratory or computer sciences.
- Advanced degree in Business Management preferable.
Experience:
Software Engineer I -
- One year experience in clinical or information service/technology related areas, with focus on software development, database management, data extraction and reporting.
- Certifications in Software Development Tool and/or Database Management (MCTS, MCITP, for SQL 2005, 2008, etc.) preferable
- One year experience in areas related to Laboratory or Hospital Information Technology preferred.
Software Engineer II -
- Two years experience in clinical or information service/technology related areas, with focus on software development, database management, data extraction and reporting.
- Certifications in Software Development Tool and/or Database Management (MCTS, MCITP, for SQL 2005, 2008, etc.) preferable
- One year experience in areas related to Laboratory or Hospital Information Technology preferred.
- Advance knowledge and skills in lab information systems and technology desirable.
Software Engineer III -
- Three (3) years experience in clinical or information service/technology related areas, with focus on software development, database management, data extraction and reporting.
- Certifications in Software Development Tool and/or Database Management (MCTS, MCITP, for SQL 2005, 2008, etc.) preferable
- Two (2) years experience in areas related to Laboratory or Hospital Information Technology preferred.
- Advance knowledge and skills in lab information systems and technology desirable.
Country: USA, State: Hawaii, City: Ewa Beach, Company: Clinical Laboratories of Hawaii, LLP.
Комментариев нет:
Отправить комментарий