Telephone Operator - Telecommunications at Honolulu

Job Description

Kapiolani Medical Center for Women & Children is well recognized as Hawaiis leader in the care of women, infants and children. With 207 beds and 66 bassinetes, the nonprofit hospital is Hawaiis only maternity, newborn and pediatric specialty hospital. It is also a tertiary care, medical teaching and research facility. Specialty services include intensive care for infants and children, 24-hour emergency care, neonatal and pediatric air transport and childrens specialty clinics. With a dedicated team of more than 1,300 employees and 604 physicians, the hospital is home to Kapiolani Womens Center, Kapiolani Breast Center and Kapiolani Womens Cancer Center, the states only dedicated breast health and gynecological cancer centers. Kapiolani offers numerous community programs and services, such as the Kapiolani Child Protection Center and Sex Abuse Treatment Center, and through our affiliation with the University of Hawaii, we are home to the John A. Burns School of Medicine Pediatrics and OB/GYN residency programs.

Join the Telecommunications department and support our mission to provide high quality health care to patients by facilitating an accurate telephone switchboard service and friendly customer service. This department assists external and internal customers by directing phone calls to the appropriate departments and services. The Telecommunications team also assists with the coordination of emergency responses following established protocols to assure hospital security regulations.

As the Telephone Operator, you will help to ensure the maintenance of efficient and helpful communications service to the employees and clients of Kapiolani Medical Center for Women & Children. You will be responsible for operating the switchboard to provide routine information and directing incoming calls to appropriate areas, as well as responding to emergencies according to established protocols. We are looking for someone warm and friendly, with exceptional communications and customer service skills and a commitment to delivering the highest quality health care to Hawaiis people.

Location:Kapiolani Medical Center for Women and Children

Work Schedule:Day/Evening - 8 Hours

Work Type: Full Time Regular

FTE: 1.000000

Bargaining Unit: ILWU

Exempt: No

Minimum Qualifications: High school or equivalent. Six (6) months switchboard and/or multi-line phone system experience.

Preferred Qualifications: Experience in a hospital or healthcare setting.

Job Requirements

Country: USA, State: Hawaii, City: Honolulu, Company: Hawaii Pacific Health.