Macy's Ala Moana, Honolulu, HI: Retail Commissioned Sales Associa at Honolulu

Job Description

Overview:Our stores are where the ultimate magic of Macys comes to life, and our Retail Commissioned Mens Shoe Sales Associates are vital to delivering customer service that offers a distinctive shopping experience and drives sales results.This Macys location utilizes an innovative way of planning work schedules. The My Schedule Plus system allows an associate to participate in the creation of his/her own work schedule by managing availability and setting preferences for work by selecting a scheduling "option." This enables our associates to address the amount of flexibility needed to meet both personal and work obligations.The Part Time "Option 5" schedule selection allows the maximum amount of scheduling flexibility in a retail schedule."Option 5" Commissioned Mens Shoe Sales Associates are:- Scheduled for one to two shifts per week, based on their availability- Able to pick up additional shifts each week using our self-select tool- Able to maintain work-life balance by designating three non-event selling days per month as "unavailable" to work- Enjoy a retail discount of up to 20% on their purchases- Able to earn commission based on their personal department sales- Eligible for paid time off and other benefits if minimum hours requirements are met- Typically available to work when our business needs are the greatest, including Friday nights, weekends, holidays, and big eventsDetails on My Schedule Plus and "Option 5" are described during the interview process.Key Accountabilities:- Maintain customer service and selling as the priority- Demonstrate knowledge of store products and services and use this knowledge to build sales- Practice suggestive selling, offering every customer related items in order to drive multiple unit sales- Understand and properly execute all systems and procedures to ensure a quick and efficient transaction- Handle returns graciously, always saying yes and involving a manager when judgments need to be made- Comprehend and maintain department standards- Follow special department operating procedures- Share equally in the operational responsibilities of the department as customer traffic allows- Achieve the company standard for sales productivity and credit solicitation- Adhere to weekly work schedules and be flexible to the needs of business- Maintain merchandise presentation standards of department and ensure merchandise is replenished on the selling floor- Maintain up-to-date client information in order to drive salesSkills Summary:- Previous selling experience and product knowledge in Mens Shoes a plus- Ability to build relationships, solve problems and impact and influence others- Possesses drive and is goal-oriented- Demonstrates an energetic and positive attitude- Ability to work in a fast-paced environment, handle multiple priorities and learn new procedures- Proficient in register transactions and is adaptable to new technology- Ability to communicate effectively with customers, peers and management- A team player who possesses the ability to work in a learning environmentMacys is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

Job Requirements

See overview.
Country: USA, State: Hawaii, City: Honolulu, Company: Macy's.