Job Description
SummaryThe primary purpose of this position is to aid our marketing team to make the system run more smoothly and enhance our guests experience. This includes but is not limited to preparing tour manifests, providing daily reports, handling tour concerns, collecting and updating necessary information for the marketing management team, and any other administrative work to assist our In-House marketing team.
Essential Job Functions
#
Responsibility
% of Time
1
Work with marketing to have organized and efficient department.
10%
2
Correctly update weekly, monthly, and year to date manifests and other department reports.
20%
3
Collect all tour sheets from account manager and make sure they are filled out correctly and enter data into appropriate systems.
20%
4
Act in advisory position to marketing management and ensure compliance of company policy and procedures relating to marketing administration.
20%
5
Account for all nightly sets and complete all morning reports before the start of each morning.
10%
6
Run weekly reservation and appointment reports to verify that all work and manual processes are documented effectively.
10%
7
Assist account managers with any tour concerns or commission errors.
10%
TOTAL
100%
Job Requirements
Minimum Requirements and QualificationsAssociate Degree or equivalent from a 2 year college; or 6 months to 1 year related education and training; or equivalent combination of education and experience
Ability to provide exceptional customer service
Ability to be detailed, accurate and thorough
Ability to work in a fast-paced environment
Possesses productive, energetic, and self-motivated attributes
Advanced experience in word, excel and windows
Previous office experience in a professional setting
Knowledge of Wyndham Vacation Ownership
Ability to type forty words per minute
Must have excellent Excel skills
Country: USA, State: Hawaii, City: Princeville, Company: Wyndham Vacation Ownership.
Комментариев нет:
Отправить комментарий